Is the AHCA/NCAL 2023 Quality Summit being held in person or virtually this year?
The AHCA/NCAL 2023 Quality Summit conference will be held in-person at the Gaylord Texan Resort & Convention Center in Grapevine, TX over the dates of May 22-24, 2023 Register online to participate in the conference. Advance registration ends on May 11, 2023.
What is the COVID-19 Health and Safety Protocol for the conference?
AHCA/NCAL has lifted the requirement to provide proof of vaccination to attend our meetings. With health and safety remaining a priority for our attendees, we ask that the following be observed:
1. Up to date with current vaccines is preferred for all registered attendees.
2. Masks are worn at the discretion of the attendees but recommended for those who are not up to date with vaccines.
3. Do not travel if you experience COVID-19 symptoms or test positive for COVID-19 in the last 10 days before a meeting or event.
4. If you have had a recent high-risk exposure in last 10 days before and meeting or event and are not up to date with vaccines, you should wear a mask for 10 days following the exposure and not participate in indoor activities where you may need to take off your mask (e.g. dinning, drinking, coffee, etc.). High risk exposure at work does not count if appropriate PPE was used during resident care.
5. Follow all state, local, and private business health and safety measures in place.
6. If you experience symptoms or are exposed while onsite, please self-quarantine to your hotel room and contact AHCA/NCAL staff (meetings@ahca.org) for a test kit.
Should you have any questions about this policy, please direct your inquiries to meetings@ahca.org
What is the cancellation and refund policy?
Cancellations & Refunds for Registration will be accepted until May 11, 2023 with a full refund less a $75 processing fee.
Registration Cancellations received after May 11, 2023 will not be refunded.
No-shows will not receive a refund. All substitutions and cancellation requests must be submitted in writing via the AHCA/NCAL QS Registration & Hotel Support Center or via Fax: (415) 293-4743. Refunds will be processed within one week of request. AHCA/NCAL is not responsible for airfare, hotel, or other costs incurred by participants in the event of program or registration cancellation.
How do I register as a Sponsor?
Sponsor Registration is now open. A welcome letter with login instructions was emailed to all booth contacts, if you have not received the welcome letter, please contact us through our email contact form.
I have other registration questions.
Important Housing Dates and Deadlines
Housing Opening Dates:.
- Tuesday, January 24, 2023 - Attendee housing opens
- Tuesday, January 24, 2023 - Sponsor housing opens
- Tuesday, January 24, 2023 - Speaker housing opens
Deadline Dates:.
- Monday, April 24, 2023 - Deadline to cancel reservations without penalty
- Thursday, May 11, 2023 - Last day to make, change, or cancel a reservation through AHCA/NCAL QS Housing
- Monday, May 15, 2023 – Contact your hotel directly to change or cancel your reservation
Where can I find hotel details?
How can I request a suite?
Before contacting AHCA/NCAL QS Housing to request a suite, we recommend that you make a room reservation first.
To request a suite, send us a message. Complete the required fields, and provide responses to the following:
- If you have a room reservation that you’d like upgraded to a suite, please provide the name that the reservation is booked under and/or the confirmation number.
- Is the suite for sleeping, meetings, hospitality functions, or any combination of these?
- Does the bedroom need to be separate from the sitting area?
- How many adults and children will occupy the suite, and how many beds are needed?
- Let us know which hotel(s) you will consider in order of preference.
- What is the desired price range of the suite?
- Anything else we should know?
A member of the AHCA/NCAL QS Housing team will contact you to follow up.
How can I check the status of a waitlist?
Check the status of a waitlist by sending us a message or calling the AHCA/NCAL Quality Summit Registration & Housing Contact Center at 866.227.1876 (Toll-Free U.S. & Canada) or +1.415.268.2098 (all other countries) Monday - Friday, 9 a.m. - 9 p.m. (Eastern Time) / 6 a.m. - 6 p.m. (Pacific Time).
I have other general hotel reservation questions.