2021 ACMG Clinical Genetics Meeting

Support Information

How will I access the virtual meeting? What is my login and password?

You will log in with your registration confirmation number (E.g. R1234567) and last name of your registration. If you are having issues logging in to the virtual event website at https://www.webcastregister.live/acmg2021, please contact techsupport@cntvnow.com or call 509-481-7177 (8:00 A.M. – 8:00 P.M. ET).

Please note that the virtual platform links and login credentials are different for attendees and sponsors/exhibitors:

Attendees will go to: https://www.webcastregister.live/acmg2021/login_acmg.php and use Registration Confirmation number and Last Name to access the conference.

Sponsors/Exhibitors will go to: https://www.webcastregister.live/acmg2021/sponsordashboard. Type in their email address in Username field and type in the Registration Confirmation number in the Password field to access the conference.

Is the Annual Clinical Genetics Meeting virtual this year?

The 2021 ACMG Annual Clinical Genetics Meeting is fully virtual this year. The meeting will be brought to you through an innovative, interactive and engaging platform that will capture the excitement of being at the ACMG Annual Meeting. Learn, make connections and discover something new. You will need to register at the 2021 ACMG registration website in order to participant in the virtual conference.

What is the cancellation policy?

No refunds will be granted for the Virtual Meeting registration. If you are unable to view content during the scheduled webcasting times, all sessions will be recorded and available for replay. Content will be available to watch for 90 days after the conclusion of the live broadcast days.

If you have any additional questions about cancellation, refunds, or access to archived recordings please contact us in writing at acmg2021@acmg.net.

Can I transfer my registration?

Meeting registrations cannot be transferred to another person. If the registrant cannot attend the Annual Meeting for any reason, his/her registration must be canceled, and the replacement person must register for the meeting independently.

If you have any additional questions about transfers, refunds, or access to archived recordings please contact us in writing at acmg2021@acmg.net.

How do I register as a Sponsor?

This Sponsor Registration category is meant for the following personnel:

  • Primary role during the virtual meeting will be to staff the Sponsor page to interact with visitors, answer questions, etc.
  • Product Theater speakers can be invited and registered in this category, so that they can be available on your page to answer questions via video chat after an attendee has watched the presentation. (optional)

Click here to access Industry Solution Center Personnel Registration.

Click here for more information.

I have other general registration questions.

To reach us by phone:
(844) 307-1595 (US & Canada)
(415) 220-3938 (International)

Our call center is operating Monday through Friday, 9:00AM ET - 7:00PM ET.

You may also email us through our email contact form.